Privacy Policy

1.

Information We Collect

We collect the following types of information:

1.1Personal Information

When you register or make a purchase, we may collect:
  • Name
  • Email address
  • Mobile number
  • Payment details (via secure gateway)
  • Billing information
  • 1.2Usage Information

    We may collect information about how you interact with our platform, including:
  • Device type and operating system
  • IP address and location (approximate)
  • Browser type
  • Viewing history, clicks, and preferences
  • 1.3Cookies and Tracking

    We use cookies and similar technologies to enhance your user experience, save preferences, and measure traffic analytics.
    2.

    How We Use Your Information

    We use your information for the following purposes:
  • To register and manage your account
  • To process payments and verify transactions
  • To provide access to live events and streaming services
  • To improve app functionality and user experience
  • To send updates, promotional offers, or service alerts
  • To comply with legal and regulatory obligations

  • We do not sell, rent, or trade your personal data to any third parties.
    3.

    Data Sharing & Disclosure

    We may share your data only in the following cases:
  • Service Providers: With trusted vendors who help operate our app (e.g., payment gateways, analytics, hosting services).
  • Legal Compliance: If required by law, court order, or government authority.
  • Business Transfers: In case of merger, acquisition, or restructuring, your data may be transferred under confidentiality protection.

  • All third parties are bound to maintain the confidentiality and security of your data.
    4.

    Data Security

    We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, alteration, or loss.
    Payments are processed using encrypted and PCI-DSS compliant gateways.
    However, no system can guarantee 100% security. You use the platform at your own risk, but we take all reasonable precautions to protect your data.
    5.

    User Rights

    You have the right to:
  • Access and review your personal data
  • Update or correct inaccurate information
  • Request deletion of your account (subject to legal retention requirements)
  • Opt-out of promotional emails at any time

  • To exercise these rights, email us at flukeenterainment@gmail.com.
    6.

    Data Retention

    We retain user information for as long as necessary to:
  • Provide services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

  • Once data is no longer needed, it is securely deleted or anonymized.
    7.

    Children’s Privacy

    Our platform is not intended for users under 18 years of age without parental supervision.
    We do not knowingly collect data from minors. If we learn that a child has provided personal information, we will delete it immediately.
    8.

    Third-Party Links

    Fluke App may contain links to third-party websites or apps.
    We are not responsible for their privacy practices or content.
    Users are advised to review each third party’s privacy policy before engaging.
    9.

    Changes to This Policy

    Fluke App may update this Privacy Policy periodically.
    Any updates will be posted on this page with a revised “Effective Date.”
    Continued use of our services after such changes implies your acceptance of the updated policy.
    10.

    Contact Us

    If you have any questions, concerns, or complaints regarding this Privacy Policy or our data handling practices, please contact:
    📧 flukeenterainment@gmail.com
    📍 Fluke Entertainment Pvt. Ltd.
    Rani Tal, Near Badi Idgah, Jabalpur, Madhya Pradesh, India