Terms & Conditions

1.

Eligibility

You must be at least 18 years old or have parental consent to use the Fluke App.
By accessing or using our services, you confirm that all registration details you provide are true and complete.
2.

Account & Access

  • You may need to create an account to access certain events or paid content.
  • You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.
  • Fluke App reserves the right to suspend or terminate accounts involved in misuse, fraud, or violation of these Terms.
  • 3.

    Event Access & Streaming

  • Users can watch live concerts, shows, or other events streamed via the Fluke App platform.
  • Access may require a one-time payment, ticket purchase, or subscription.
  • Once purchased, access is non-refundable and non-transferable, except in cases where the event is canceled by Fluke App or the organizer.
  • Streaming quality may vary depending on your internet connection and device performance.
  • 4.

    Payments & Refunds

  • All transactions are processed securely through authorized payment gateways.
  • Prices include applicable taxes under Indian law (GST, etc.).
  • Refunds are not provided once streaming begins or access is used, unless there is a verified technical issue on the Fluke App platform.
  • If an event is canceled, a full refund will be processed within 7–10 working days.
  • 5.

    User Conduct

    By using the Fluke App, you agree not to:
  • Record, copy, distribute, or publicly share streamed content.
  • Use the platform for illegal, offensive, or defamatory activities.
  • Share login details with others or access multiple devices simultaneously (unless permitted).
  • Attempt to hack, disrupt, or misuse the platform or its servers.

  • Any violation may lead to suspension, permanent ban, or legal action.
    6.

    Intellectual Property

  • All content available on Fluke App — including video, audio, graphics, logos, and branding — is the property of - Fluke Entertainment Pvt. Ltd. or respective event organizers.
  • You are granted a limited, personal, and non-commercial license to view content only.
  • Any commercial use, reproduction, or redistribution is strictly prohibited.
  • 7.

    Privacy & Data Use

  • Fluke App respects and protects user privacy.
  • Personal information (such as name, contact details, and payment information) is used solely for account management, event access, and communication purposes.
  • For detailed information, please refer to our Privacy Policy.
  • 8.

    Service Availability

    While we strive for uninterrupted service, temporary downtime may occur due to maintenance, updates, or events beyond our control.
    Fluke App is not responsible for issues related to user devices, poor network connectivity, or external technical interruptions.
    9.

    Limitation of Liability

    Fluke App will not be liable for:
  • Technical issues beyond its control (internet, device failure, etc.).
  • The performance or content accuracy of event organizers.
  • Any indirect, incidental, or consequential losses resulting from use of the platform.
  • 10.

    Termination

    Fluke App reserves the right to suspend or terminate your access if:
  • You violate these Terms or applicable laws.
  • Fraudulent or unauthorized activities are detected. Users may discontinue use at any time by uninstalling or logging out of the platform.
  • 11.

    Force Majeure

    Fluke App and event organizers shall not be liable for any failure or delay caused by circumstances beyond reasonable control — including but not limited to natural disasters, strikes, internet disruptions, or government actions.
    12.

    Governing Law & Jurisdiction

    These Terms are governed by the laws of India.
    All disputes are subject to the exclusive jurisdiction of Jabalpur, Madhya Pradesh.
    13.

    Contact Information

    For any support or questions, please contact:
    📧 flukeenterainment@gmail.com
    📍 Fluke Entertainment Pvt. Ltd.
    Rani Tal, Near Badi Idgah, Jabalpur, Madhya Pradesh, India